FAQs

Access your order status and history by signing in to your ACCOUNT. You can also reach us 24/7 at 022-66589440 or email us at [email protected]

We do not accept returns for any beauty product apart from Manufacturing Defect or Damage during transportation. If there is any defect you need to inform it to us by sending an email or calling our call-center within 24 hours of receiving & accepting the product. We believe in complete customer satisfaction, and any product which you have received in a damaged condition due to transportation or manufacturing defect can either be replaced or refunded. Refund requests will be carefully considered by our customer service team. To further expedite your refund/return/cancellation process you can contact us by calling us 022-66589440 or by emailing us at [email protected]

Europegirl.com is unable to accept orders to be shipped to destinations outside of India. We apologize for any inconvenience.

You can get in touch with our Customer Care team with your order number to raise a Change /cancellation request. Cancellation duration takes typically one day after confirming cancellation by calling 022-66589440 or by emailing us at [email protected].

If you received a wrong product, you can simply get in touch with our Customer Care team with your order number to raise a Change request.

If you received damaged Product, please keep the box, packaging and all contents, and contact us as soon as possible by calling 022-66589440 or by emailing us at [email protected].

You can pay using Credit Cards, Debit Cards, Net banking ,upi.

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